Frequently Asked Questions
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Our permanent location is under construction located at 117 East 4th street, Bethlehem, PA 18015. We will be opening Fall 2025!
Our temporary leasing office is located at 408 Adams St, Bethlehem, PA 18015.
The Marshall Valleys’s leasing office is open Monday through Friday, 9 am to 6pm, Saturday, 10am to 5pm, and Sunday, 1 pm to 5pm.
At The Marshall Valley, we offer 12-month lease installments. The 12- month lease installment begins on August 16, 2025 and ends on July 31, 2026. We do not currently offer shorter lease terms.
Move-in day is set for August 16, 2025. Please contact the leasing office for any other move-in dates prior to August 1, 2025.
Your contract is based on a total amount that is divided into 12 equal installments for convenience. Your first installment will be due on or before August 1, 2025, depending on your lease term. The last installment will be due on July 1, 2026 unless you choose to renew and stay at The Marshall Valley for another year.
We accept payment via check, money order, or through the online Resident Portal.
All leases end on July 31, 2026. If you need to get out of your lease early, you can relet your unit by finding someone to take over the remainder of your lease. Please contact the leasing office to learn more about the relet process.
Yes, you can switch floor plans as long as we have the space available. Your rate is subject to change depending on the floor plan you choose. You will be required to sign an updated addendum to reflect the new floor plan. If you have a guarantor, they will also need to sign that addendum and will be notified of any changes.
Your Installment includes:
• Premium Wi-Fi Internet
• Fully Furnished Units
• Full-Size Washer & Dryer
• Wall-mounted 50” Smart Television
• Water, Sewer, and Pest Control services
Plus, access to The Marshall Valley’s on-site amenities and attentive, on-call staff.
The following items are not included in your installment:
• Mitigated Risk Property Insurance – Mitigated Risk Property Insurance is required for all residents at The Marshall Valley. Residents may be provided their own third-party insurance to be contracted directly or may opt-in to The Marshall Valley’s landlord-provided rental insurance, which is $13/month. You will be automatically enrolled for our Mitigated Risk Property Insurance for unless you provide proof of third-party insurance that meets our requirements as described in your lease.
• Utilities – Electricity are sub-metered and will be billed monthly via Conservice.
Optional add-ons:
• Pet rent – $25 a month
The Marshall Valley’s apartments come fully furnished with a premium furniture package that is built into the rental rate. The furniture package varies depending on what floor plan you lease. If you would like an unfurnished apartment, please contact our leasing office.
Yes! As long as the funds are dispersed into your bank account, you can use them as you need. We will not accept the funds directly from the financial aid office or defer payments for fund dispersement.
One-time fees
• Utility setup fee (non-refundable) – $66 – This is an annual registration fee billed by Conservice to set up your utilities, and is not due until after you move in.
• Pet fee – There is a nonrefundable pet fee of $150.
The application fee is due when your application is submitted. All other fees are not due until move-in. Ask our office about our waived signing fee’s special!
A guarantor is a co-signer for your lease agreement. Because students often don’t have an income, having a guarantor allows us to qualify you for a lease based on your guarantor’s income.
You will list the name and email of your guarantor during the application process, and your guarantor will receive an email to fill out their portion of the application.
We require all residents at The Marshall Valley to have a guarantor or enroll through LEAP.
We need your Social Security number to run the criminal background checks on primary residents and a SSN for all guarantors to complete the credit screening.
The Marshall Valley is using software from Entrata to keep your personal information secure. All of your data, including your name, email, birth date, and Social Security number, are secured using encryption techniques that banks use to keep your financial information private. Data is transferred via an SSL/TLS connection using 2048-bit encryption between your computer and Entrata’s servers.
You can easily complete the entire leasing process online. We are also available in the leasing office if you wish to visit us to apply in person.
Step 1: Fill out an application
Start by filling out our application form. You will need the following information:
• Floor plan and unit you want to lease
• Name, phone number, email address, birth date, and Social Security number of the applicant as well as the name and email address of your guarantor (if you’re using one)
• Photo or scan of an identification document such as a passport, driver’s license, state ID, or active military
• Address of applicant’s current residence, as well as current rent payments and contact information for your landlord, who we may contact as a reference
• Bedroom preference and roommate information
Step 2: Sign your lease
After your application is approved, you will automatically be emailed a link to sign your lease. Once our leasing associates countersign your lease, you will be notified via email and receive a digital copy of your completed lease.
Step 3: Get email updates
Once your lease is completed, you will get email notifications with more information on topics such as construction updates, events, move-in, etc.
At The Marshall Valley, utilities are projected to range from around $30 to $60 per person, per month on average. This will vary depending on floorplan type, usage and other factors. This range is an estimate – costs may fall outside of this range.
Here at The Marshall Valley, we offer professional roommate matching, done by hand by one of our managers. In your application, you will fill out a roommate section and answer a few questions that we use to fit you to your best match.
If there’s anything you feel we should know to make the best match possible, please contact our leasing team at [email protected] for assistance.
First, we will get to know you through your rental application. You will fill out the application online, listing your preferences and linking your roommates, if you have already chosen them.
To get to know you more personally, you can contact us at [email protected] to schedule a meeting with a member of our leasing team! Here, we can discuss your needs and any details that you think are necessary for us to make the best match possible. You can also email these details to us.
Additionally, team members hold most property tours in person, and are trained to ask certain questions so that we can best meet your needs. We take notes and then add them to your account as supplemental matching information.
You’ll meet your matches about a month before moving in! We wait until then to ensure we’ve connected you with the best match possible.
The Marshall Valley’s maintenance team is available to address any maintenance concerns you may have. You can submit a maintenance request through your resident portal or call our on-site leasing office.
To provide peace of mind for students and parents, The Marshall Valley takes the following security measures:
Surveillance cameras
The Marshall Valley features an extensive security camera network throughout the entire building and parking garage. Cameras will be placed in the following locations:
- All exterior entrances
- Lobby and leasing office
- Amenity spaces, including the fitness center, coworking lounge, coffee bar, game room, dog park, pet spa, and pool deck
- Parking Lot
- Elevators
- Every residential corridor
Controlled access
The Marshall Valley provides residents fob access to all exterior doors, amenity doors, and elevators. Additionally, each unit has electronic key access to all front doors and traditional key access to individual bedroom doors.
After-hours courtesy officers
The Marshall Valley also provides professional, on-call security after hours.
